Privacy Policy

1. Scope

This Privacy Policy applies to information collected through the public Todir website, including our contact and demo request forms. It does not govern customer data processed within paid or trial product environments except to the extent expressly covered by a separate contract, data processing agreement, or service-specific policy.

2. Information We Collect

We may collect information you provide directly to us, including your name, work email address, company name, approximate team size, evaluation timeline, and any details you include in a message or demo request.

We may also collect limited technical and usage information automatically when you use the website, such as your IP address, browser type, device information, pages viewed, referring pages, date and time of access, and general interaction data. We may receive this information through hosting, analytics, security, or anti-abuse tooling used to operate the site.

3. How We Use Information

We use information we collect to operate and improve the website, respond to demo requests and other inquiries, communicate with prospective customers, evaluate interest in our products and services, monitor website performance and security, detect abuse or fraud, and comply with legal obligations.

We may also use information to understand which content and channels are most relevant to potential customers, provided that such use is consistent with applicable law.

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, our legitimate interests in operating and securing the website and responding to business inquiries, the performance of steps taken at your request before entering into a contract, and compliance with legal obligations.

5. Cookies and Similar Technologies

We and our service providers may use cookies, local storage, and similar technologies to operate the website, remember preferences, measure traffic, and maintain security. Some of these technologies are necessary for the website to function properly, while others support analytics or operational insights.

Most browsers allow you to manage cookies through their settings. Disabling cookies may affect certain website functionality.

6. How We Share Information

We do not sell personal information in exchange for money. We may share information with vendors and service providers that help us operate the website, host content, analyze usage, process form submissions, detect abuse, or manage communications, subject to appropriate contractual and confidentiality protections.

We may also disclose information when required by law, regulation, subpoena, court order, or other lawful process, or when we believe disclosure is necessary to protect rights, safety, security, property, or to investigate fraud or misuse.

If Todir is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction subject to customary confidentiality protections.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, enforcing agreements, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the nature of the information, the sensitivity of the data, and applicable legal or operational requirements.

8. Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Todir and its service providers may process information in the United States and other countries where privacy laws may differ from those in your jurisdiction. Where required, we take steps designed to provide appropriate safeguards for cross-border data transfers.

10. Your Rights and Choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or restriction of certain personal information, as well as rights to object to certain processing or to request portability where applicable. You may also have the right to withdraw consent where processing is based on consent.

To exercise applicable rights, please contact us through the website contact page. We may need to verify your identity before honoring certain requests, and we may retain certain information as permitted or required by law.

11. California Privacy Disclosures

If you are a California resident, you may have rights under California law, including the right to know certain categories of personal information collected, disclosed, or used, the right to request deletion or correction of certain information, and the right not to receive discriminatory treatment for exercising applicable privacy rights.

We collect identifiers and internet or network activity information in connection with the operation of this website, as described above. We use such information for business and operational purposes, including communications, analytics, security, and website administration.

12. Children's Privacy

This website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through this website. If you believe a child has provided personal information through the site, please contact us so we can review and address the issue.

13. Third-Party Services and Links

The website may include links to third-party websites, social platforms, or embedded services. We are not responsible for the privacy practices or content of third parties, and their handling of information is governed by their own terms and privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations. When we make material changes, we will update the effective date above and post the revised policy on this page.

15. Contact

Questions or requests regarding this Privacy Policy may be submitted through our contact page.